The terms "we", "us", "Company" and "App" refers to both our website, www.partyapp.mu & our Mobile Application, The PartyApp, its affiliates and/or their respective suppliers and providers ("PartyApp"), and "you" refers to the individual person creating an account with us and/or the customer buying a ticket or effecting a booking through us directly through this app, or indirectly through any of our affiliates through whom we provide services. This Website & App is offered to you and is conditioned on your acceptance without modification of the terms, conditions and notices contained herein as they exist at the time the reservation is made. All use of your account by you and utilization by us of the information related to your account together with booking you make & tickets you buy through us are subject to the following terms, conditions and notices. Your use of this app constitutes your agreement to all such terms, conditions, and notices. If you do not agree with these terms and conditions then you are not authorized to use this app.
This app & website is for your personal and non-commercial use. The content and information on this app (including, without limitation, price and availability of services), as well as the infrastructure used to provide such content and information, is proprietary to The Party App Ltd, or its suppliers and providers. Accordingly, as a condition of using this app, you agree not to use this app or its contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your booking confirmation (and related documents) for services purchased through this app, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this app & website. In addition, whether or not you have a commercial purpose, you agree not to:
2.1 access, monitor or copy any content or information of this
website using any robot, spider, scraper or other automated
means or any manual process for any purpose without express
written permission of The Party App Ltd
2.2 violate the restrictions in any robot exclusion headers on this app
or bypass or circumvent other measures employed to prevent or
limit access to this app;
2.3 take any action that imposes, or may impose, in the discretion of
PartyApp, an unreasonable or disproportionately large load on
the PartyApp infrastructure; or
2.4 deep-link to any portion of this website (including, without
limitation, the purchase path for any services) for any purpose
without express written permission of The Party App Ltd.
The information, software, products, and services published on this app
may include inaccuracies or typographical errors. in particular, PartyApp
and its affiliates do not guarantee the accuracy of, and disclaim liability for
inaccuracies relating to event organizers and other suppliers visual’s,
facilities and other event descriptions and other events listed on our
Website & The PartyApp, much of which information is provided by the
respective Event Organizers. Changes are periodically added to the
information herein. PartyApp, its affiliates, and/or their respective event
organizers may make improvements and/or changes on this website or
mobile app at any time.
PartyApp, its affiliates, and/or their respective event organizers make no
representations about the suitability of the information, software,
products, and services contained on this website for any purpose, and the
inclusion or listing of any event/party on this mobile app or website does
not constitute any endorsement or recommendation of such products or
services by PartyApp or its affiliates. All such information, software,
products, and services are provided "as is" without warranty of any kind.
PartyApp, its affiliates, and/or their respective event organizers hereby
disclaim all warranties, and conditions with regard to this information,
software, listing, including all implied warranties and conditions of
merchantability, fitness for a particular purpose, title, and
noninfringement.
The carriers, event organizers, advertizers and other supliers listing
PartyApp are independent contractors and not agents or employees of
PartyApp or its affiliates. PartyApp and its affiliates are not liable for the
acts, errors, omissions, representations, warranties, breaches or negligence
of any such suppliers or for any personal injuries, death, property damage,
or other damages or expenses resulting therefrom. PartyApp and its
affiliates have no liability and will make no refund in the event of any delay,
cancellation, overbooking, strike, force majeure or other causes beyond
their direct control, and they have no responsibility for any additional
expense, omissions, delays, re-routing or acts of any government or
authority.
In no event shall PartyApp, its affiliates, and/or their respective suppliers be
liable for any direct, indirect, punitive, incidental, special, or consequential
damages arising out of, or in any way connected with, the use of this
mobile app or website or with the delay or inability to use this website, or
for any information, software, products, and services obtained through this
website, or otherwise arising out of the use of this website, whether based
on contract, tort, strict liability, or otherwise, even if PartyApp, its affiliates,
and/or their respective suppliers have been advised of the possibility of
damages. because some states/jurisdictions do not allow the exclusion or
limitation of liability for consequential or incidental damages, the above
limitation may not apply to you.
You agree to defend, indemnify and hold harmless PartyApp, its respective
shareholders, directors, officers and employees from and against all claims
and expenses, including attorneys’ fees, arising out of or related to any
products or services purchased by you, or any Statements submitted or
posted by you, in connection with the App or any use of the website in
violation of these Terms.
You are solely responsible for your interactions with Organizers and other
users of the app. To the extent permitted under applicable laws, you
hereby release Party App from any and all claims or liability related to any
product or service of a Merchant, any action or inaction by Merchant,
including Merchant’s failure to comply with applicable law and/or failure to
abide by the terms of PartyApp and any conduct, speech, or Statements,
whether online or offline, of any other user.
As a condition of your use of this app, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
The price of the events/parties will be as quoted on the app, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted. Despite PartyApp best efforts, some of the services listed on the app may be incorrectly priced. PartyApp EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR APP AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY. Party App is under no obligation to provide services to you at an incorrect (lower) price, even after you have been sent confirmation of your booking.
You agree and accept that our suppliers do not permit changes to or
cancellations of booking after they are made and after 100% of payment is
completed, as indicated in the rules and restrictions for the party
organizers or any reservation made on PartyApp. You agree to abide by the
terms and conditions imposed with respect to your prepaid reservation.
You may request a change or cancelation for your booking by emailing our
customer care department at [email protected] & [email protected], or by
calling us on 57 69 98 07. However it will always be the decision of the
service provider if they will be able to accept your request. You do not have
an automatic right to postpone or request a cancellation.
In the event that a supplier is unable to honour your booking, PartyApp
will not be liable for any cost incurred due to relocation.
In the event of an event being cancelled by the organizer or any event not
being able to take place, the user will be refunded the full amount paid to
The Party App Ltd.
These terms and conditions may not be changed by any unauthorized
person, including employees of The Party App Ltd
Users have many options on PartyApp to help them find the perfect
event. The “search” settings allow user to find the party by the event name
or location.
In our default sort “home page” event are listed by your preferences order
as selected in the registration process. we want to make sure you are able
to quickly and easily find the offer that is right for you.
The Categories reflects the relevance of properties to your search criteria,
as we want to make sure you can quickly and easily find the event that is
right for you. We measure relevance by taking into account factors like a
user’s location, the popularity of the events (measured by how many users
on our sites make bookings for this events), the quality of the content
provided by the organizer, and the competitiveness of the event’s pricing
and availability, all relative to other events meeting your chosen search
criteria. The package that event organizer subscribes to is also a factor for
the relative ranking of events with similar offers, based on the relevance
factors described above.
Additionally, PartyApp continually optimizes our service to provide the
best experience to users. Accordingly, we may test different default sort
order algorithms from time to time.
We retain service fees as compensation for providing our booking system & listing platform.
You will be presented with the option to pay online immediately by Credit
Card or Debit Card or to pay by Internet Banking.
If you select to pay by Credit Card, our Payment gateway MIPS will have to
verify: (i) the validity of the payment card and, (ii) the availability of funds
on the payment card (to be confirmed by the bank issuing your credit
card). PartyApp reserves the right to cancel your booking if full payment is
not received in a timely manner (please see Supplier Rules and
Restrictions).
Many bank and credit card companies charge their account holders a
transaction fee when the card issuer and the merchant location (as
defined by the card brand (e.g. Visa, MasterCard, American Express) are in
different countries. The currency exchange rate, if applicable, and any
transaction fee are determined solely by the bank or other agency
processing the transaction. These fees may be applied by the card issuer as
a charge to the cardholders account. This means the amount listed on
your credit or debit card statement may be a different figure than the
figure shown on the billing summary page for a reservation booked on this
Website. If you have any questions about these fees or any exchange rate
applied to your booking, please contact your bank.
If the proper procedures are followed and a refund is granted to a credit
card or debit card purchase or even for an interbank transfer, PartyApp will
subtract the bank charges from the amount refunded. As such, be aware
that if refund is granted, that the amount paid compared to the amount
refunded will not be equal.
PartyApp urges users to review party prohibitions, warnings, announcements and advisories issued and shall not be liable in case entry is denied due to non-respect of organizers condition such as but not limited to age, dress code, influence.
The Party App Ltd reserves the right to change the terms, conditions, and notices under which this app is offered, and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of this website and its facilities.
This agreement is governed by the laws of Mauritius.
You agree that no joint venture, partnership, employment, or agency
relationship exists between you and The Party App Ltd as a result of this
agreement or use of this website.
The Party App Ltd’s performance of this agreement is subject to existing
laws and legal process, and nothing contained in this agreement is in
derogation of the company’s right to comply with law enforcement
requests or requirements relating to your use of this app or information
provided to or gathered by The Party App Ltd with respect to such use.
If any part of this agreement is determined to be invalid or unenforceable
pursuant to applicable law including, but not limited to, the warranty
disclaimers and liability limitations set forth above, then the invalid or
unenforceable provision will be deemed superseded by a valid,
enforceable provision that most closely matches the intent of the original
provision and agreement shall continue in effect.
This Agreement (and any other terms and conditions referenced herein)
constitutes the entire agreement between you and The Party App Ltd with
respect to this app and it supersedes all prior or contemporaneous
communications and proposals, whether electronic, oral, or written,
between the customer and PartyApp with respect to this app. A printed
version of this agreement and of any notice given in electronic form shall
be admissible in judicial or administrative proceedings based upon or
relating to this agreement to the same extent and subject to the same
conditions as other business documents and records originally generated
and maintained in printed form.
PartyApp is provided solely to assist customers in determining the
availability of events/parties and to make legitimate booking or otherwise
transact business with event organizers, and for no other purposes. You
warrant that you are a Mauritian Citizen or Resident and are at least 18
years of age and possess the legal authority to enter into this agreement
and to use this website in accordance with all terms and conditions herein.
You agree to be financially responsible for all of your use of this website (as
well as for use of your account by others, including, without limitation,
minors living with you). You agree to supervise all usage of this website by
minors under your name or account. You also warrant that all information
supplied by you or members of your household in using this mobile app &
website is true and accurate.
Without limitation, any speculative, false, or fraudulent reservation or any
reservation in anticipation of demand is prohibited. You agree that the
services booking facilities of this app shall be used only to make legitimate
reservations or purchases for you or for another person for whom you are
legally authorized to act. You understand that overuse, suspicious activity,
signs of fraud, or abuse of the services reservation facilities of this mobile
application may result in PartyApp cancelling any bookings associated
with your name, email address, or account, and closing any associated
PartyApp accounts. If you have conducted any fraudulent activity,
PartyApp reserves the right to take any necessary legal action and you
may be liable for monetary losses to PartyApp, including litigation costs
and damages. To contest the cancellation of a booking, or freezing or
closure of an account, please contact customer service.
Separate terms and conditions will apply to your booking or ticket purchase for the event that you select. Please read these terms and conditions carefully. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. We reserve the right to cancel your booking if full payment is not received in a timely manner. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access (s) or purchase, and in PartyApp debiting your account for any costs The Party App Ltd incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this app.
Visitors can make the purchase in a highly-secure environment without
any fear due to the fact that the site is designed in a way that none of the
payment information of the customers is stored. In addition we offer
protection as PartyApp does not collect any of your credit card information
as all payments are processed by Mauritius Commercial Bank (MCB) and
their online payment gateway.
The PartyApp Ltd will never have access to your credit card details and no
one can access your details through our secure online store. This
encryption is designed to help prevent any unauthorized person from
intercepting or reading any application information you send us.
By registering with us and ordering from us, you consent to us collecting,
recording, and processing your personal data to process your orders,
improve our service to you, ease and facilitate entry with service providers
and to inform you of promotions and special offers. All data is collected
lawfully, in accordance with the Data Protection Act 2004.
Data protection relating to the Data Protection Office
Partyapp.mu is registered as a data controller with the Data Protection Office and collects data lawfully under the Data Protection Act 2004.
Definition
In this section, the terms: 'we', 'us' and 'our' refer to partyapp.mu (THE PARTY APP LTD). 'You' and 'your' refer to any person of legal age or who are legible to contract with us via our website; partyapp.mu.
Objectives
This section describes the methods we use to collect, save, process and use your personal data when needed, as data controller.
By providing us with such information and by using partyapp.mu, you give us your consent to collect, store, process and use your personal data in accordance with the existing legislation and provided, this section which forms an integral part of the general conditions of sale.
What types of data do we collect?
Your personal data is collected in two ways :
The information you enter on partyapp.mu: to access our services, in a situation where you want to place an order via partyapp.mu or register yourself, you must create an account on the Site and provide us with certain personal information, as follows: last name, first name, e-mail address, phone number, city, date of birth, region, gender etc.
Information we collect automatically when you use our Site:
Regardless of what your status you have, type of User or Client, we make use of various information concerning your use of the Site, such as your browsing preferences, statistics concerning the most consulted pages of our Site, etc.
Partyapp.mu and its subdomain(s) may contain links to other sites, such as Facebook to which this section does not apply. Please note that we cannot be held responsible for the activity of these sites or their content. We encourage you to read the applicable privacy policy before visiting a new site.
For what purposes and on what legal basis do we collect your data?
All the information gathered are for the purpose of managing partyapp.mu functionalities and mainly managing ticket orders and adapting the content of our platforms according to your preferences. The data collected may also be used for statistical, marketing or analysis purposes.
Finally, the data collected may be processed by partyapp.mu or by the event organizer partners. The processing of Customer data is based on the execution of a sales contract.
The processing of User data is based on the consent you provide to the use of the Facebook pixel (cookie), via our usage request banner on partyapp.mu.
The processing may also be based on your consent, when required (for example, for the use of your data for commercial purposes by electronic means)
With whom do we share your data?
The recipients of the data collected are:
partyapp.mu (us),
the Organizers (our business partners),
our subcontractors (such as the hosting provider).
We ensure that the recipients of the data offer serious guarantees of security and confidentiality of the personal data transmitted.
Where are your data stored?
Your data is stored on servers in the USA, Europe, Africa and the Middle East. How long are your data kept?
Customer data is kept for the time necessary to manage its processing and to meet the purposes.
Regarding the sending of our newsletter, we collect your email address for this purpose, subject to your unsubscription which can occur at any time.
The data collected through cookies is kept for a maximum of 13 months.
What are your rights?
Under the Data Protection Act and the GDPR, with regard to the Processing of your personal data, you have a right of access, opposition, rectification and erasure.
In addition, you have the right to communicate to partyapp.mu directives which define the way in which you wish your personal data to be treated after your death (by indicating for example whether you wish them to be kept, erased, or communicated to designated third party).
Finally, you can, if necessary, request the erasure of personal data that was collected when you were a minor.
Furthermore, you can also exercise (in addition to the rights) your right to restriction of processing and your right to the portability of your personal data, as provided for by the GDPR.
At any time, you have the right to withdraw your consent to the processing of your personal data (for any processing based on its consent).
You can assert your right not to be the subject of a decision based exclusively on automated processing (such as profiling for example) producing legal effects concerning him or affecting him in a significant way.
The exercise of these rights will be done by sending the request to partyapp.mu: Either by e-mail to the following address: [email protected]
Section update
We reserve the right to amend the section in order to bring it into line with the progress of our technology, the best professional practices in the field or changes in the legislation. If these changes are substantial, we will bring it to your attention and, if required by law, will ask you for your consent again.
This privacy policy was last updated in March 2023.
Legal information:
THE PARTY APP LTD LTD - (partyapp.mu) | BRN : C21179822
https://www.partyapp.mu / - [email protected]
If you have any further questions in relation to Privacy Policy, please do not
hesitate to contact our Customer Service.
This App and any Microsite contains copyrighted material, trademarks and
other proprietary information, including, but not limited to, text, software,
photos, video, graphics, music and sound, and the entire contents of the
Site are protected by copyright, trademark, and other intellectual property
laws of Mauritius.
You will not upload, post or otherwise make available on this Site any
material protected by copyright, trademark or other proprietary rights
without the express permission of the owner of the copyright, trademark
or other proprietary rights. PartyApp does not have any express burden or
responsibility to provide you with indications, markings or anything else
that may aid you in determining whether the material in question is
copyrighted or trademarked. You will be solely liable for any damage
resulting from any infringement of copyrights, trademarks, proprietary
rights or any other harm resulting from such a submission.
“PartyApp” the Party App logos, and variations thereof found on the Site
are trademarks owned by The Party App Ltd and all use of these marks
inures to the benefit of PartyApp. Other marks on the site not owned by
PartyApp may be under license from the trademark owner thereof, in
which case such license is for the exclusive benefit and use of
PartyApp unless otherwise stated, or maybe the property of their
respective owners. You may not use PartyApp’s name, logos, trademarks,
or brands without PartyApp’s express permission.