THE PARTY APP LTD PRIVACY POLICY

The Party App Ltd (“THE PARTY APP” or “we”) takes your privacy seriously and understands the importance of maintaining the confidentiality of your personal data and other information stored about you.

THE PARTY APP is committed, in the course of its activities and in compliance with the applicable law on data protection, to ensure the confidentiality, integrity and availability of your personal data, as well as to respect your privacy. The commitments described in this Privacy Policy fulfil the values, the principles of action and behaviour of THE PARTY APP LTD and are established in compliance with Mauritian law and more specifically with the Data Protection Act 2017, to which the company is duly registered with the authorities.

Please read the following Privacy Policy carefully to learn more about THE PARTYAPP’s processing of your personal information that we collect when you visit and use the https://The PartyApp.mu/ platform (“the website” or “the online platform”).

What does this Privacy Policy covers?

Our Privacy Policy has been designed with you in mind. How the notice applies to you will depend on the way in which you interact with us. For example, if you:

1. purchase a ticket from us, we will use the information you provide us to fulfil our obligations to you in delivering that service, and, where permitted, keep you up to date about other events that may be of interest to you; and

2. when you browse our website, we use cookies & Facebook Pixel to tailor your experience and hopefully provide you with a seamless experience.

What are the information we collect from you?

THE PARTYAPP, through the online platform, collects and processes your personal data in order to provide you with a service. When you create an account or buy a ticket, we will collect your information which depending on service we are providing, may include your contact and billing information.


Please see hereunder the exact list of information collected from you:

First Name

Last Name

Contact Number

Email Address

Date of Birth

Region

City


Kindly note that your data will only be collected and processed under this Privacy Policy.

Once you register with https://partyapp.mu/ or THE PARTYAPP and access the online platform, you are not anonymous to THE PARTYAPP. You therefore declare having been clearly and specifically informed by this Privacy Policy about such processing and expressly consent to such a use of your personal data.

How does THE PARTYAPP use your personal data and why?

1. For the performance of our contract with you

We use your information when you enter into a contract with us so we can:

  • process your order.

  • provide you with customer support.

2. For our legitimate business interests

  • To conduct market research and analysis which helps improve and customise our products and services.

  • For our marketing purposes.

  • To send you customer service emails including booking confirmations and event reminders.

  • To prevent or detect unlawful behaviour, to protect or enforce our legal rights or as otherwise permitted by law.

  • To ensure the security of our operations.

  • To create a profile about you to help us personalise our services to you.

NB: We may use the information you provide to us to better understand your interests so we can try to predict what other products, services and information you might be most interested in. This enables us to tailor our communications and those of our third parties to make them more relevant and interesting for you. If you do not want us to do this, you may opt-out via the ‘unsubscribe’ link provided in our email to you.

Does THE PARTYAPP share or disclose your personal data to third parties?

THE PARTYAPP will not sell, rent or transfer your personal data to third parties, save and except as provided hereunder.

THE PARTYAPP may transfer your personal data to IT service supplier, consultants and any other third party processing personal data on its behalf for the same purposes for which the personal data were originally collected or for other purposes authorised by law.

THE PARTYAPP may also disclose the information provided above to the organizers to confirm your booking.

By accessing and using the services offered through the website, you agree that you have read and accept to be bound by the terms of this Privacy Policy document. As a consequence, you expressly give your consent and agree to the disclosure of your personal data by THE PARTYAPP and your consent is deemed to be given to third parties when:

1. THE PARTYAPP needs to send the information to third parties who work on behalf of or for THE PARTYAPP to provide a product or service you have requested. Unless otherwise stated so, these third parties are prohibited to use the personal data THE PARTYAPP provides to them beyond what is necessary to provide the product or service to you.

2. THE PARTYAPP needs to send the information to any administrative authorities for lawful purposes.

3. THE PARTYAPP needs to comply with court or authority orders.




Before disclosing your personal data to third parties, THE PARTYAPP will ensure that sufficient security measures and adequate data protection are guaranteed by the third party and take reasonable steps to ensure compliance with those measures.

In particular, THE PARTYAPP ensures that an adequate protection is guaranteed for personal data to be transferred abroad. In such cases, THE PARTYAPP undertakes that it will establish with the recipient of personal data a contractual framework or sufficient safeguards that ensure an adequate level of protection abroad.

As part of its internal data auditing process, THE PARTYAPP may conduct regular checks on processing by third parties, especially with respect to security measures.


NB: The payment gateway used on the https://partyapp.mu/ website & THE PARTYAPP mobile application has been outsourced to MIPS PAYMENT ENGINE, a trusted provider of online payment services, whose terms you must agree to when making online payments. None of your payment information is seen, dealt with or stored by THE PARTYAPP. The website is secured by an SSL certificate which systematically encrypts all data which is exchanged on the website. All personal data will be kept confidential and will not be shared with any third party, THE PARTY APP LTD being registered under the data protection office in Mauritius.

How does THE PARTYAPP keep and archive your personal data?

THE PARTYAPP shall, as a matter of business practice, retain personal data only as long as it is necessary for the purposes stated and to comply with legal requirements. All personal data shall be stored on the website’s online server and catalogued using a CRM software. The server is protected by leading security and protection measures and is scanned on a daily basis to help detect any malware or other digital intrusion. How do you have access to your personal information? You have the right to request information on personal data related to you which are processed by THE PARTYAPP. All request should be sent either directly through the mobile application or by registered post or regular email along with a proof of identity (copy of your national identity card), mention of the THE PARTYAPP platform’s URL and your contact details (phone number and email) to:



The Party App Ltd,

The Lab,

Vivea Business Park

Moka 80811

Mauritius

Or

E-mail: [email protected] or [email protected]



The request is free of charge unless you have already requested such information in the last twelve months or if the request generates a high workload to be answered by THE PARTYAPP, in which cases THE PARTYAPP reserves the right to request you to pay an administrative fee.

THE PARTYAPP may refuse, restrict or defer the provision of information where it has the right to do so under the current data protection legislation.

How do you request us to update and/or delete your personal information?

You may request that inaccurate or incomplete personal data related to you be corrected or deleted where the purpose of data processing has lapsed or ceased to be applicable for other reasons. To do so and unless otherwise specifically provided in this Privacy Policy, you can either review, correct, update or delete your information at any time by accessing your account on the website where it has been created or, as alternative, you can send a formal request by registered post or regular email along with a proof of identity (copy of your national identity card), mention of the THE PARTYAPP platform’s URL and your contact details (phone number and email) to:



The Party App Ltd,

The Lab,

Vivea Business Park

Moka 80811

Mauritius

Or

E-mail: [email protected] or [email protected]



THE PARTYAPP may refuse, restrict or defer your request where THE PARTYAPP has the right to do so under the current data protection legislation.

How do you unsubscribe from newsletters and email marketing communications?

Unsubscription from newsletters and email marketing communications can most easily be done by clicking on the unsubscribe link at the bottom of any email newsletter we have sent to you or, alternatively, by modifying your account settings and preferences.

How does THE PARTYAPP secure your personal information?

We want you to feel confident about using the website. Therefore, THE PARTYAPP defines and implements the reasonable technical and organisational measures necessary to maintain the security of personal data, according to the nature of the personal data processed and the circumstances of the processing, with the objective of avoiding (in the realm of the possible and having regard to the state of the art) nonauthorised processing or access, alteration or loss (to ensure confidentiality, integrity and availability respectively).

In certain areas, THE PARTYAPP uses industry standard SSL encryption to protect data transmissions. If you communicate with THE PARTYAPP otherwise than via the website (e.g. by e-mail), you should however note that the secrecy of Internet is uncertain. By sending sensitive or confidential email messages or information which are not encrypted, you accept the risk of such uncertainty and possible lack of confidentiality over the Internet.

Identity theft and the practice currently known as “phishing” are of great concern to THE PARTYAPP. Safeguarding information to help protect you from identity theft is a great concern. THE PARTYAPP does not and will not, at any time, request your credit card information, your account ID, login password or national identification numbers in a non-secure or unsolicited email or telephone communication.

Does THE PARTYAPP use cookies and to what extent?

THE PARTYAPP may set and access its own cookies on your computer. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s server and stored on your computer’s hard drive. By using the website, you consent to the above use of cookies.



THE PARTYAPP uses its own cookies for number of purposes, mainly to:

1. Access your information when you “sign in”, so that we can provide you with customised content;

2. Keep track of preferences you specify while you are using services;

3. Collect information about your browsing habits when you do not “sign in”;

4. Estimate and report our total audience size and traffic;

5. Conduct research and development to improve THE PARTYAPP’s content and services and achieve and maintain a high service level.




Links to other sites

If any part of the website link to other websites, those websites do not operate under this Privacy Policy. If you choose to visit an advertiser or click on another third party link, you will be directed to that third party’s website. We do not exercise control over third party websites and therefore recommend that you examine the privacy statements posted on these other websites to understand their procedures for collecting, using and disclosing personal information.

Changes to this Privacy Policy

The Privacy Policy is available at any time through the website and may be amended from time to time. We shall place an updated version on this page of the website.

THE PARTYAPP reserves the right to change this Privacy Policy at any time without prior notice to you. You are therefore responsible for regularly reviewing this Privacy Policy.

Governing law and jurisdiction

This Privacy Policy and all matters arising out of or related to this Privacy Policy shall be governed by the substantive laws of the Republic of Mauritius.

Any controversy, claim or dispute between you and THE PARTYAPP arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the Courts of the Republic of Mauritius, and each party hereby irrevocably consents to the jurisdiction and venue of such Court.